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Refund Policy

Legal Disclaimer

Simply Notarized is a professional notary service operating in the State of California. By booking an appointment, you acknowledge and agree to the following:

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  • Not Legal Advice: I am not an attorney and cannot provide legal advice or guidance regarding your document or its contents. If you have legal questions or are unsure about the type of notarization needed, you must consult with a licensed attorney or the document issuer before your appointment.

  • Client Responsibility: It is the client’s responsibility to:

    • Present valid, unexpired government-issued identification.

    • Ensure all documents are complete and ready for notarization (no blank spaces or missing pages).

    • Know and request the type of notarial act required (e.g., acknowledgment, jurat, copy certification, etc.).

    • Comply with all State of California notarial laws and requirements.

  • No Document Preparation: I do not provide document preparation services, assist in filling out forms, or advise on legal outcomes related to your notarization.

  • Right to Refuse Service: I reserve the right to refuse notarization if:

    • The signer is unable or unwilling to provide proper identification.

    • The signer does not understand the document or appears to be under duress.

    • The document is incomplete or non-notarizable under California law.

    • Any part of the transaction raises legal, ethical, or procedural concerns.

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By using Simply Notarized’s services, you understand and accept these limitations and responsibilities. This disclaimer is in place to ensure compliance with California law and to protect all parties involved.

Refund Policy

At Simply Notarized, client satisfaction is a top priority. I strive to provide prompt, professional, and reliable service for every appointment. That said, as a mobile notary, time and travel are essential aspects of the service I provide. This policy outlines the terms and conditions for refund eligibility.

 

Refund Request Timeframe

 

Clients may request a refund within 7 days of their appointment date. Requests made after this period will not be considered.

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Non-Refundable Charges

 

The following fees are non-refundable:

  • Travel Fees

  • ASAP or Rush Fees

  • No-Show or Late Cancellation Fees (less than 2 hours' notice)

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These fees cover time, transportation, and scheduling accommodations, and are retained whether or not a notarization is completed.

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Eligible Refunds

 

A partial refund may be granted under the following conditions:

  • A notarization could not be completed due to my error or failure to bring required materials.

  • A document was notarized incorrectly, and I am unable to correct the mistake at no additional cost.

 

In the rare event that I am unable to arrive for a confirmed appointment due to personal emergency or unforeseen issue, a full refund will be issued.

 

Ineligible Refunds

 

Refunds will not be issued for the following situations:

  • The client lacks valid, acceptable identification.

  • The document is incomplete, altered, or otherwise non-notarizable.

  • The signer is unwilling, unable, or unprepared to proceed.

  • The client cancels with less than 2 hours' notice.

  • The appointment is rescheduled, but travel has already occurred.

 

How to Request a Refund

 

To request a refund, please email SimplyNotarizedLA@gmail.com or call 612-578-0143 within 7 days of your appointment. Include:

  • Your full name

  • Date and location of the appointment

  • Reason for refund request

  • Any supporting documentation, if applicable

 

Requests will be reviewed within 3 business days, and approved refunds will be processed within 5–7 business days.

 

Questions?

 

If you have any concerns before or after your appointment, I encourage you to contact me directly. I’m committed to transparency and customer care.

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